The Forum - 05/08/2008  (Plain Text Version)

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In this issue:
Lead
•  President’s Corner – An Industry, A Profession and a Responsibility
Featured Columns
•  From the Editor’s Desk….
•  For Our Members
•  Focus on Three
•  Organizational Gatekeeping: itSMF USA Governance
•  Interest Group (IG) Services Update
•  San Francisco, Here We Come!
ITIL®/ITSM Related Articles
•  Service Strategy – The Intended Outcome
•  How to Justify Getting Started with ITIL® by Thinking Outside of the IT Box
•  Thinking Strategically about Services
•  IT Service Management: Where do we begin?
•  An old friend called Project Management: Bringing Project Management into ITIL® v3
•  ITIL® Strategy Needs to be Strategically Planned
•  Do’s and Don’ts - Business Service Management
•  Six Sigma and IT Service Management: Don’t recreate the wheel…just spin it a little faster and better!
LIG News
•  Practitioner Discussions Bring Wisconsin LIG Interests Into Focus
•  Speakers Needed for Ohio Valley LIG Professional Day on June 5
•  Growing Strong: National Capital LIG and ITIL®
•  itSMF New England LIG and Harvard University Host "Improving Process in Higher Education"

 

Organizational Gatekeeping: itSMF USA Governance

By Sallie Kennedy, itSMF USA® President-Elect, Governance Chair
itSMF USA® President-Elect Sallie Kennedy describes how the newly-defined Board member portfolios, which may have several committees within their areas, should help the association better support the membership and provide more comprehensive services to support our growth into the year 2010.


As you may remember from last year, the Board of Directors took as their charge to analyze the association and develop a framework to support our membership growth into the year 2010.  The changes, both seen and unseen, across the association have all been made to support that vision.  

The Board of Directors voted unanimously to change our standing committee at our April 11th board meeting.  This change reflects a move to have the standing committee reflect more accurately our lines of business.  This move should help the association better support the membership and provide more comprehensive services.  While our Bylaws still refer to these committees as standing committees, you will hear them called portfolios by many of the board members.  These portfolios may have several committees within their area.

Our portfolios as approved are:

  • Interest Group Services Committee  --  designed to better support our Local Interest Groups and their efforts; this group will be led by Lisa Schlaf.
  • Knowledge Management Committee  --  created to support academic, IP and publication efforts; this group is led by Kirk Holmes.
  • Membership Services Committee -- charged with support for our membership including the development of a registry; this effort is headed by Richard Berg.
  • Events Committee --  expanded to cover all events supported by itSMF USA®; Rob Stroud is providing excellent leadership for these groups. 
  • Business Development Committee  --  a new portfolio  designed to support our vendors and relationships with other associations;   Michael Cardinal is heading up this very important new effort. 
  • Governance Committee --  unchanged and still supports the Bylaws, Ethics Process, and other legal efforts.   In the past the Governance Committee has taken the lead on all written documentation.  With the expansion of the roles of the various portfolios, some of that written documentation, procedures, and operations guides, etc ., has moved back to those areas with Governance only reviewing them;  I am chairing this group.

If you have an interest in serving on committees for any of these groups or have suggestions, please feel free to contact the portfolio owner with your commitment or ideas.  You can contact them from the Leadership page at www.itsmfusa.org.

Look for changes to our Bylaws on the membership page of the website.